Hard to believe that AWARE’s electronic health record (EHR) has been live now for almost 1.5 years.
May 24 – 26, the EHR team held a three-day meeting in Anaconda with Afia, an EHR consultant firm, to review and discover ways to improve the system.
Matt Bugni, newly appointed chief information officer, says when AWARE first installed the EHR in 2014, the team expected to look further into improving processes about 1.5 to 2 years after implementation.
To come prepared for the meeting with Afia, the EHR team first met with AWARE supervisors to get a feel for what’s happening in the field. They asked them to describe what is and isn’t working. They came up with a list to further improve the EHR that includes
- adding an in depth treatment plan process,
- improving security access for supervisors,
- decreasing duplication of work,
- adding a data collection section and
- adding a system that allows report generation.
By adding these functions to the EHR, the team hopes to help staff in the group homes use the EHR to its full potential.
A favorite quote, Bugni says it describes perfectly how he imagines the EHR working for AWARE: “We want IT (information technology) to work for us, not us to work for IT,” he said.
Summer Stone, AWARE EHR project manager, started working at AWARE back in January. She’s been working with Tim Carpenter of Afia to learn the system. They quickly recognized some of the above options that could be added.
Using her health informatics background, she will design, develop and build the new processes into the system. Once the new processes are in place, several options will be presented and customized to fit the work staff is doing in the field. Supervisors and T3 trainers will be involved in the conversation to further implement the new processes.
“The overall goal is to strongly connect the golden thread of all AWARE treatments,” Stone said.
AWARE’s EHR went live Nov. 1, 2014. Goals of the EHR include improving quality of care for the people we serve, improving efficiency and cutting costs. AWARE is the only provider of its kind in Montana to manage an EHR system.